Terms of Service

getALPHA is operated by [COMPANY LEGAL NAME], registration number [COMPANY REGISTRATION NUMBER], [REGISTERED ADDRESS](“we”).

These terms apply together with the Privacy Policy and the Risk Disclaimer. The Risk Disclaimer governs in the event of any conflict about the nature of the service.

A trading journal, market data displays, and written summaries produced partly by an automated language model. It is an educational and informational tool. It is not a regulated investment service, and we are not an investment firm, adviser or broker. See the Risk Disclaimer.

You must be at least 18 and legally able to enter into a contract. You must not use the service where doing so would breach the law that applies to you.

Keep your credentials secure and do not let anyone else use your account. Tell us promptly at [CONTACT EMAIL] if you believe it has been accessed without your permission. You are responsible for activity under your account.

One person, one account. Accounts are not transferable.

You agree not to:

— access the service by any automated means, or at a rate that interferes with it for others;
— attempt to circumvent authentication, rate limits, usage limits or payment;
— resell, redistribute or publish the output of the service as your own product or as a signal service;
— submit content designed to manipulate the automated components into behaving outside their intended purpose;
— upload unlawful content, or anyone’s personal data other than your own;
— reverse engineer, scrape or copy the service other than as permitted by law.

Some features require a paid plan. Prices are shown on the plans page before purchase and are charged in advance for each billing period by our payment processor. Prices include applicable VAT where our processor is responsible for collecting it.

A subscription renews automatically at the end of each period until you cancel. You may cancel at any time; cancellation takes effect at the end of the period you have already paid for, and you keep access until then.

Right of withdrawal. If you are a consumer in the European Union you normally have 14 days to withdraw from a distance contract. By subscribing and gaining immediate access to the paid features you ask us to begin performance during that period and acknowledge that you lose the right of withdrawal once the service has been fully performed. Nothing here removes any right you have that cannot be waived.

We may change prices for future billing periods. We will tell you before a change takes effect, and you may cancel if you do not accept it.

Your trades, notes and settings remain yours. You grant us only the permission needed to operate the service for you: to store that content, display it back to you, and process it to produce the reviews you ask for.

We do not use your content to train models.

The platform, its interface, its text and the software behind it are our intellectual property or that of our licensors. You are granted a personal, non-exclusive, non-transferable, revocable licence to use the service while your account is active.

Written summaries produced for you may be used for your own trading and learning. They may not be republished, resold, or distributed as a signal or advisory product.

Third-party market data remains the property of its providers and is licensed to you only for personal use within the service.

We aim to keep the service available but do not guarantee uninterrupted access. It depends on third-party providers, and features may be delayed, degraded or unavailable. We may change or discontinue features and will give reasonable notice of a material reduction to a paid feature.

You may stop using the service and delete your account at any time from your account settings.

We may suspend or terminate an account that breaches these terms, that we reasonably believe is being used unlawfully or fraudulently, or where payment has failed and remains unpaid. Where it is reasonable to do so, we will warn you first and give you an opportunity to put it right. Where a suspension is not your fault, we will refund the unused part of any period already paid for.

On termination your licence ends and your data is handled as described in the Privacy Policy.

The service is provided as is. To the fullest extent permitted by law we exclude implied warranties, and we are not liable for trading losses, lost profits, lost opportunity or indirect or consequential loss.

Where we are liable, our total liability in any twelve-month period is limited to the amount you paid us in that period.

Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law. If you are a consumer, your statutory rights are unaffected.

We may update these terms. When we do, the version changes and you are asked to accept the new version before continuing to use the service. If you do not accept it you may stop using the service and delete your account.

These terms are governed by the law of [COUNTRY OF REGISTRATION], and the courts of [COUNTRY OF REGISTRATION] have jurisdiction.

If you are a consumer resident in the European Union, this does not deprive you of the protection of the mandatory law of your own country, and you may bring proceedings in the courts there.

Please contact us first at [CONTACT EMAIL]— most disputes are resolved that way. EU consumers may also use the European Commission’s online dispute resolution platform.